Arroyo Associates offers the following services and analytical activities to our clients:

Arroyo Associates delivers these services for virtually every facet of government operations, including the following major functional areas:

  • Budget and Finance
  • Building and Planning
  • Administration and Management
  • Community Development
  • Community Services
  • Economic Development
  • Education
  • Facility Maintenance
  • Fire and Emergency Services
  • Fleet Management
  • General Services/Support Services
  • Health and Human Services
  • Housing and Urban Development
  • Information Management
  • Library Services
  • Parks and Recreation
  • Police and Law Enforcement
  • Public Utilities
  • Public Works
  • Transportation

ORGANIZATION, PROGRAM AND OPERATIONS EVALUATION

  • Performance and Management Audit/Review
  • Organizational Structure Analysis
  • Operations Review
  • Business Process Reengineering
  • Staffing Levels and Productivity Analysis
  • Policy, Procedure and Systems Evaluation
  • Internal Control Assessment
  • Information Technology Assessment
  • Program Evaluation
  • Change Management

SURVEYING AND RESEARCH SERVICES

  • Performance Benchmarking Analysis
  • Best Practices Research and Analysis
  • Employee Survey
  • Client/User Survey
  • Community Needs Assessment and Survey
  • Focus Group Facilitation
  • Market Analysis

HUMAN RESOURCES ANALYSIS AND SERVICES

  • Review of Personnel Policies, Systems and Procedures
  • Staffing and Utilization Analysis
  • Turnover and Vacancy Analysis
  • Compensation and Employee Surveys
  • Training Policies and Procedures Assessment

BUDGET AND FINANCIAL MANAGEMENT ANALYSIS

  • Privatization and Contractual Services Analysis
  • Capital Programming and Budgeting
  • Rate Analysis and User Fees and Charges
  • Budget Analysis
  • Cost Accounting
  • Revenue Enhancement Analysis
  • Financial Modeling and Projections

PUBLIC POLICY AND MANAGEMENT SERVICES

  • Executive Management and Staffing Services
  • Program Staffing, Development and Coordination
  • Interjurisdictional/Regional Collaboration and Planning
  • Local, State and Federal  Policy Research and Analysis
  • Legislative Relations and Advocacy
  • Grant Writing, Research and Management
  • Strategic Planning and Group Facilitation

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